Remember these tips to safeguard against rogue moving companies.
Hiring a moving company should make your relocation easier, not put your belongings or finances at risk. Unfortunately, rogue moving companies have long taken advantage of unsuspecting customers with tactics like low-ball estimates, hidden fees, and even holding goods hostage.
Thankfully, new consumer protections are emerging—especially in Maryland. As highlighted in a recent WMAR Baltimore news report, the state has officially launched the Household Goods Movers Registration Program, a long-awaited effort designed to stop fraudulent movers before they strike. This new program is a win for consumers and reputable companies alike, setting a clearer standard for safety, accountability, and transparency.
Here’s how you can protect yourself from rogue movers and confidently choose a moving partner you can trust.
Verify That Your Mover Is Properly Registered or Licensed
Maryland’s new registration program requires movers to provide detailed information, including:
- Company and trade names
- Contact information
- Proof of cargo and liability insurance
- Workers’ compensation coverage
Companies must register by March 1, 2026, and customers will be able to search the state’s online database by December 1, 2025.
For out-of-state moves, always verify licensing with the Federal Motor Carrier Safety Administration (FMCSA).
Von Paris Moving & Storage was one of the very first moving companies to register. As Sam Von Paris, Chief Operating Officer, explained: “It is an extra hoop to go through, but it’s worth it. It definitely is worth it. The barrier to entry – it’s not making it impossible to be a moving company – but it’s preventing the bad actors.”
Watch Out for Low-Ball Estimates
One of the biggest red flags for dishonest moving companies, according to MMTA President Louis Campion, is unrealistically low estimates.
Why? Rogue moving companies often lure customers with extremely cheap quotes, only to dramatically increase the price after loading the truck.
Campion recommends getting at least three estimates so you can compare prices and spot suspiciously low offers.
In Maryland, there are also mandatory estimate requirements and price caps, giving consumers extra protection from surprise fees.
Avoid Movers Who Demand Full Payment Upfront
A reputable mover will never require 100% payment before the work is complete.
As Sam Von Paris explains in the article, “If a mover is saying that they won’t take a credit card or it has to be money up front—definitely a red flag.”
Trustworthy companies accept standard forms of payment such as credit cards and cashier’s checks. Upfront, cash-only demands are hallmarks of rogue operations.
A Legitimate Mover Has Nothing to Hide
Reliable moving companies encourage transparency. As highlighted in the WMAR article, Von Paris Moving & Storage even welcomes customers to tour our clean, organized facility before booking.
If a mover refuses to share their location, has no physical address, or avoids meeting in person, consider that a major warning sign.
A real warehouse and office demonstrate:
- Long-term establishment
- Organizational standards
- Staff and equipment legitimacy
Rogue moving companies often work from untraceable or temporary locations.
Know Your Consumer Rights
Maryland’s updated protections include:
- No carrier’s lien, meaning movers cannot legally hold your belongings hostage
- Civil penalties up to $5,000 for unlicensed movers
- Consumers may pursue damages through civil court
These laws exist because rogue companies have historically used hostage tactics—refusing to release belongings unless customers pay inflated, unexpected charges.
Understanding your rights empowers you to push back and report illegal behavior.
Choose a Mover with a Proven Reputation
The article highlights how companies like Von Paris Moving & Storage—in business since 1892—support the new regulations and welcome oversight.
Reputable movers:
- Have long-standing histories
- Employ trained professionals
- Maintain insurance
- Support consumer protection laws
- Provide accurate estimates
- Offer transparent communication
A company’s reputation is one of the strongest indicators of reliability.
Look for Professionalism and Clear Communication
From the first phone call, you should expect professionalism. A trustworthy mover will:
- Provide written estimates
- Offer clear explanations of services
- Answer questions promptly
- Supply documentation
- Communicate timelines and processes
As one of the first companies to register under Maryland’s new program, Von Paris Moving & Storage takes pride in upholding the highest standards of professionalism, safety, and customer care.
If you want a safe, stress-free moving experience backed by transparent pricing and proven reliability, we’re here to help.
Call Von Paris Moving & Storage For Professional Moving Services
Are you preparing to move your home or business? Von Paris Moving & Storage manages your seamless move, including local, long-distance, and international moves. In addition to our moving services, we also offer warehouse storage and document and data management services. Von Paris has earned an excellent reputation for honesty, integrity, and superior quality service throughout its 100+ years of experience as a leader among moving and storage companies. Contact our team today by filling out a contact form on our website, emailing us at information@vonparis.com, or calling us at 410-826-4824 and receiving your free estimate. Follow our team on Facebook, LinkedIn, X, and Instagram for company updates.